Science Reference serves:
College of Engineering and Applied Sciences
College of Health and Human Services
College of Arts and Sciences
- Environmental Studies
We are a small department - three full-time librarians and one full-time evening coordinator.
Changing information world and student/faculty body: •More reference questions via email and chat •Fewer in-person reference questions •More librarian time spent on rich activities:
- Information Literacy instruction
- Committee and taskforce work
- Consultations/collaborations with faculty, staff, administrators
We began to ask ourselves: Is our current service model effectively meeting the needs of our students and faculty?
We needed a methodology to guide our exploration.
WMU ScholarWorks Citation
Eckel, Edward J., "Science Reference Strategic Planning Process (University Libraries)" (2014). Academic Leadership Academy. 59.