Date of Award

12-1993

Degree Name

Doctor of Philosophy

Department

Psychology

First Advisor

Dr. Dale Brethower

Second Advisor

Dr. William Redmon

Third Advisor

Mr. Eugene Hamaker

Abstract

Many organizations have implemented statistical process control (SPC) programs in response to demands in the marketplace for high-quality products that are efficiently built. Many of these organizations have been unhappy with the difficulty of getting their statistical process (SPC) control programs started and the long-term economic success of these programs.

This study systematically investigated for two years various components of statistical process control programs and attempted to enhance economic effectiveness by buttressing SPC methods with Organizational Behavior Management (OBM) techniques. This study was conducted in a Gray Ductile Iron Foundry that employed 87 employees.

Positive results were observed when OBM was combined with SPC methods. AB-type group designs were employed for implementation and maintenance within each study.

Access Setting

Dissertation-Open Access

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