Date of Award

12-1982

Degree Name

Master of Arts

Department

Psychology

First Advisor

Dr. Norman Peterson

Second Advisor

Dr. Dale Brethower

Third Advisor

Dr. Jack Michael

Access Setting

Masters Thesis-Open Access

Abstract

Because of the high costs of quality, many disciplines have developed techniques to assist in its control. This paper examines quality control from a behavioral perspective by analyzing how behaviors affecting may be acquired and maintained and examining some common quality interventions. It is concluded that the application of the principles of behavior analysis can assist in providing an effective quality control technology which can benefit individual employees and the organization as a whole.

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