Document Type




Publication Date

Spring 2020


The purpose of this project was to measure, using direct assessment data, student employees’ career readiness competencies gained through campus student employment. Career and Student Employment Services developed and delivered a career readiness certification program to 148 student employees in 14 WMU campus departments. The program was designed to teach students to articulate, through resumes and answers to interview questions, the career readiness competencies required by employers in all industries. These competencies include: critical thinking, communication, teamwork, technology application, leadership, professionalism, career management, and intercultural fluency.

To address the program learning outcomes, students participated in a face-to-face workshop, completed a set of online modules about career readiness competencies, completed a competency-focused resume, and participated in a practice interview. To assess students’ ability to articulate career readiness competencies, we collected artifacts such as worksheets completed during a workshop, resumes, and practice interviews, which were all assessed with rubrics.

As a result of this program, we developed a more streamlined, scalable, relevant, and user-friendly program that can be delivered in person or through eLearning by Career and Student Employment Services staff or the student supervisors in WMU departments.


Dr. Ewa Urban and Mr. Wayne Bond, from Career and Student Employment Services, created this poster to share information about their assessment project. They were the recipients of one of the 2019-20 WMU Assessment Fellows Grants to conduct research on assessment of student learning outcomes.