Date of Award
4-1975
Degree Name
Bachelor of Science
Department
Paper Science and Engineering
Abstract
Information gathered by means of a consumer survey indicates that the majority of problems affecting roll runnability are caused by employee work habits and supervision, rather than machinery, during the manufacture of a roll of paper.
A second survey, in the form of a three-part questionnaire, was sent to mills in the United States and Canada, producing newsprint, fine paper, groundwood printing and specialty papers. The survey obtained information about testing and supervision procedures plus the formal training of those responsible for quality control. The conclusion indicate that the lack of professional training may contribute to potential customer complaints.
Recommended Citation
Paisley, Ian R., "An Examination of Paper Manufacture Quality Control Methods and How They Effect Consumer Complaints" (1975). Paper Engineering Senior Theses. 402.
https://scholarworks.wmich.edu/engineer-senior-theses/402