Date of Defense

Winter 1985



First Advisor

Raymond Alie

Second Advisor

William Morrison

Third Advisor

Steven Rhodes


As American industry competes for product markets at home and abroad, organizations must maximize human and material resources to increase product quality. Many techniques have been developed to help organizations meet this challenge. The successes of some techniques have proved marginal while others have made significant contributions to performance. Quality Circles, the focus of this study, is one of the more successful techniques.

Quality Circles are a form of participative management many industrial leaders have selected to improve market position. The purpose of this study was to determine the success of Quality Circles in American manufacturing. A national survey was conducted to assess the following:

1. The success of American Quality Circles

2. The relationship between method of circle installation and method of circle measurement.

Access Setting

Honors Thesis-Campus Only