Date of Defense



Industrial and Manufacturing Engineering

First Advisor

Dr. Liwana Bringelson

Second Advisor

Dr. Larry Mallak

Third Advisor

Pamela Franssen


Bronson Methodist Hospital, located in Kalamazoo, Michigan, is committed to the goal of providing comprehensive health care to the people of Southwestern Michigan. Bronson is actively involved in continually improving their services in order to better serve the community. This process of continuous improvement covers all hospital operations including the Emergency Department. Through studying the Emergency Department process, and how the department interacts with other departments in the hospital, improvements can be made which can lead to a better service provided to the community.

Access Setting

Honors Thesis-Open Access

Included in

Engineering Commons