A Review of the Effects of Virtual Communication on Performance and Satisfaction across the Last Ten Years of Research Published in the Journal of Organizational Behavior Management and the Journal of Applied Behavior Analysis
Date of Defense
Date of Graduation
Work and school settings have seen an overall increase in the use of virtual communication technology over the last decade (Kiers, 2020). This use of virtual communication technologies has seen an unprecedented growth in the year 2020 owing to the shelter-in-place and lockdown measures put in place due to the COVID-19 global pandemic (World Health Organization, 2020). Despite this increase in the use of virtual communication technologies, limited research has been conducted on the effects of delivering behavioral interventions through different virtual communication technologies on performance and satisfaction. The purpose of this literature review is to analyze the research conducted on virtual communication in two applied behavior analytic journals in the last decade (2011-2020) and compare the effects of the various virtual delivery mechanisms of behavioral interventions on performance and satisfaction in work and school settings.
Khan, Muhammad Romail, "A Review of the Effects of Virtual Communication on Performance and Satisfaction across the Last Ten Years of Research Published in the Journal of Organizational Behavior Management and the Journal of Applied Behavior Analysis" (2021). Honors Theses. 3449.
Honors Thesis-Open Access