Health information technologies (HITs) as facilitators of chronic disease self-management remains an ongoing topic for information system researchers. This research addresses a gap in knowledge surrounding patient trust and resistance towards using these technologies, specifically patient portals. The method used to accomplish this study is through the dispersion of a quantitative survey to participants in Ontario, Canada. This survey focused on questions related to the four variables that have been identified through the literature to be important in determining patient resistance of HITs. The results indicate the importance of patient trust in mitigating their resistance to using these technologies.
WMU ScholarWorks Citation
Spivak, Ashley; Dohan, Michael; Wu, Shikui; and Zhao, Wenyao, "Patient Trust and Resistance towards Patient Portals" (2019). Transactions of the International Conference on Health Information Technology Advancement. 69.