Contribution to a book
This is an essay in the book One-shot Library Instruction Survival Guide and talks about the importance of good communication between librarians and course instructors with a clear understanding of the assignment so the instruction session at the library can be productive.
WMU ScholarWorks Citation
Langan, Kathleen, "Vignette: Clear communication and when to say "no"" (2014). University Libraries Faculty & Staff Publications. 32.
Langan, Kathleen. "Vignette: Clear communication and when to say 'no'." One-shot Library Instruction Survival Guide. Eds. B. Buchanan and B. McDonough. Chicago: Neal Schuman, 2014. 16-17.