This article describes the changes within the Western Michigan University Libraries Technical Services Department during a five-year period from 2012 to 2017, which involved a reorganization of staff and the migration to Alma/Primo, Ex Libris’ next-generation library management system and discovery solution. The aim of this case study is to understand the role these two significant events played in the transformation of the department.
WMU ScholarWorks Citation
Rinna, Geraldine and Swierenga, Marianne, "Migration as Catalyst for Organizational Change in Technical Services" (2020). University Libraries Faculty & Staff Publications. 51.
Geraldine Rinna & Marianne Swierenga (2020) Migration as a Catalyst for Organizational Change in Technical Services, Technical Services Quarterly, 37:4, 355-375, DOI: 10.1080/07317131.2020.1810439