The assessment of general agency functions is the focus of this manuscript. Initially inventories that may be utilized in the assessment of the relevance and quality of services provided are reviewed. Next, cost benefit analysis is addressed in terms of helping social workers estimate the cost of services provided. The manuscript concludes with a discussion of the issues involved in general agency assessment.
Lindsey, Elizabeth W.; Wodarski, John S.; and Greaves, Kristyn S.
"Assessing Social Agency Functions: A Model,"
The Journal of Sociology & Social Welfare: Vol. 13
, Article 13.
Available at: http://scholarworks.wmich.edu/jssw/vol13/iss2/13