•  
  •  
 

Abstract

In an in-depth, exploratory study of their perception of treatment in a family service agency, it was found that clients stressed the impact of the agency’s, social and physical environment on the helping process and its outcome. Workers, in contrast, took the environment for granted or had little to say about it. This paper discusses the findings and selected practice implications.

Off-campus users:

You may need to log in to your campus proxy before being granted access to the full-text above.

Share

COinS