Date of Award


Degree Name

Doctor of Philosophy



First Advisor

Dr. Alyce M. Dickinson

Second Advisor

Dr. Richard Malott

Third Advisor

Dr. Alan Poling

Fourth Advisor

Dr. Laura Methot


This study analyzed the effects of systems-centered (S) training, individual centered (I) training, and no formal training (C) on the ability to identify organizational problems. Three groups of 10-14 undergraduates participated. Subjects completed a pre-test that required analysis of 10 one-page vignettes describing some type of organizational problem. Each participant rated the quality of the vignettes to assess the amount of critical information presented, and identified the organizational problem, the rationale for targeting the problem, and questions that should be asked of the management to obtain more information. Groups S and I received six hours of systems-centered training or individual centered training, respectively. Group C received no formal training. All subjects completed a post-test similar to the pre-test but with different vignette scenarios. Results revealed that there were no differences between the groups based on the rating scale. However, social validation reports support some training effectiveness; the rules stated by subjects in groups S and I changed, reflecting concepts covered in training.

Access Setting

Dissertation-Open Access

Included in

Psychology Commons