Date of Award
Doctor of Philosophy
Dr. Dale Brethower
Dr. William Redmon
Mr. Eugene Hamaker
Many organizations have implemented statistical process control (SPC) programs in response to demands in the marketplace for high-quality products that are efficiently built. Many of these organizations have been unhappy with the difficulty of getting their statistical process (SPC) control programs started and the long-term economic success of these programs.
This study systematically investigated for two years various components of statistical process control programs and attempted to enhance economic effectiveness by buttressing SPC methods with Organizational Behavior Management (OBM) techniques. This study was conducted in a Gray Ductile Iron Foundry that employed 87 employees.
Positive results were observed when OBM was combined with SPC methods. AB-type group designs were employed for implementation and maintenance within each study.
Robertson, Pollis, "The Maintenance of Statistical Process Control (SPC) with Organizational Behavior Management (OBM) Techniques" (1993). Dissertations. 1884.