Date of Award


Degree Name

Doctor of Philosophy


Educational Leadership, Research and Technology

First Advisor

Dr. Andrea L. Beach


This study seeks to understand how one small, private, religiously-affiliated institution can maintain a high persistence rate while not seeming to exhibit several necessary retention factors as described in the literature and prescribed in theory. This study incorporates a mix of quantitative and qualitative methods within a two-phased research structure. The first portion of the research examined a national dataset (NSSE) while the second phase included student interviews based on the quantitative findings.

Key findings suggest that students are satisfied with the level and quality of their interactions with faculty at this institution. Students reported high satisfaction with peers and the student life experiences they are a part of. The following overall themes emerged: (1) students report high levels of satisfaction with their student life experience, (2) the level of academic challenge is harder than expected, (3) academic challenge variations are based on content and faculty, (4) students report more faculty contact than peers at other institutions, (5) the lack of student-faculty interaction is a result of student's schedules, a result of student contentment with existing levels of interaction, or lack of desire, (6) faculty advising is satisfactory but not influential (7) email is considered student-faculty interaction, and (8) legacy has an impact of student perceptions.

Also present were first-year student themes. Those included: (1) faculty are not influential in choosing a major, and (2) students are satisfied with the quantity and the quality of faculty interactions. The senior themes were: (1) senior students have higher faculty interaction, and (2) professor enthusiasm for teaching positively influences engagement.

In summary, this institution scored significantly lower on the Student-Faculty Interaction benchmark when compared to its peers largely because of the responses of undecided first-year students. Over time, students express the value of faculty interaction; however, friends seem to be the most influential when choosing a major.

Access Setting

Dissertation-Open Access