Document Type

Contribution to a book



Publication Date



Many people not entrenched in electronic resource management (ERM) are under the impression that with a mouse click or two in a library services platform (LSP) or an ERM system, users have the ability to discover millions of electronic items. In actuality, ERM is much more complex than it would seem, and the iterative nature of this work means that it is never complete. Currently, there is no single application that can provide the functionality for all the work necessary for the management of electronic resources. Additionally, because there are so many disparate systems and applications used in ERM, it is difficult for the work to be transparent, even among team members, and it is challenging to measure, assess, and articulate the value of that work.

Published Citation

German, Elizabeth and John Ballestro, editors. Project Management in Technical Services: Practical Tips and Case Studies. American Library Association, 2022.