Date of Award


Degree Name

Master of Arts



First Advisor

Dr. Jack Asher

Second Advisor

Dr. Dale Brethower

Third Advisor

Dr. John Nangle

Access Setting

Masters Thesis-Open Access


The purposes of this study were to examine the differences between: (a) a real and idealized Quality of Work Life program; (b) individual groups and the idealized Quality of Work Life program, and (c) groups surveyed.

Two departments were surveyed to obtain perceptions of a Quality of Work Life program existing within a utility company located in the state of Michigan.

Percentages were calculated on the Agree and Strongly Agree response alternatives for all items included on the survey. For the three comparisons made the difference in percent was tested at the.05 level of significance. The results indicated that the majority of respondents view the Quality of Work Life program in a positive manner. The results also suggest that departmental climate and years with the company does have an impact on perceptions.