Date of Award


Degree Name

Master of Arts



First Advisor

Dr. Richard W. Malott

Second Advisor

Dr. David Lyon

Third Advisor

Dr. Jack Michael

Access Setting

Masters Thesis-Open Access


This study was designed to train Black college freshman to be effectively assertive in their interactions with the University faculty and staff. Thirty freshman students were randomly assigned to two groups of fifteen each, the control group and the training group. Following the pretest, the training group took part in a 32-hour assertiveness training program. The program consisted of modeling, coaching, behavior rehearsal, peer and trainer feedback, homework, self-recording and instructional training. These techniques were used to train students to effectively use nonverbal skills, assertive content and select appropriate conflict management strategies. The control group received no formal training. Significant differences were found between the training group and the control group on both the written and behavioral portion of the posttest.