Author

Nicola

Date of Award

12-1982

Degree Name

Master of Science

Department

Psychology

First Advisor

Dr. Dale Brethower

Second Advisor

Dr. Norman Peterson

Third Advisor

Dr. R.W. Malott

Access Setting

Masters Thesis-Open Access

Abstract

This study illustrated the effect of information feedback and goal setting on production efficiency. Two male machine operators (ages 29 and 54) working on a low efficiency press were selected for the study. Operators were initially given efficiency information following individual production runs. The next phase involved providing efficiency information and a request that they set efficiency goals for each run. These goals were noted by the researcher and compared with the actual results. In a final phase, high efficiency goals were prompted by the researcher, compared to actual results, and shown to the subjects following each run. Results showed that mean efficiency decreased during production information and employee goal setting phases, and increased during the final phase in which high goals were prompted. Differences between goals and actual efficiency decreased slightly during the study.

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