Date of Award


Degree Name

Specialist in Education


Educational Leadership, Research and Technology

First Advisor

Dr. Kenneth Dickie

Second Advisor

Dr. Robert Brinkerhoff

Third Advisor

Dr. Stanley McKay

Access Setting

Masters Thesis-Open Access


An internship is reported and analyzed with regard to the consulting skills used by the intern during her work with the personnel of a hospital training and development department.

When the intern saw problems of an educational nature in department programs, she attempted to intervene to help department personnel solve these problems. Specific incidents are reported.

The reported incidents are then analyzed in terms of the consulting stages and modes used by the intern during her interventions. The intern's problems with setting the terms of the consulting contract and selecting the appropriate consulting modes are discussed. Alternative consulting behaviors are suggested.