Date of Award
Master of Arts
Dr. Dale Brethower
Dr. Norman Peterson
Dr. R.W. Malott
Masters Thesis-Open Access
This study was conducted to determine the effects of employee participation on job satisfaction and productivity. A small group of hourly employees (5-7) from a package sort and load operation worked with management to identify, analyze, and solve performance problems. Four employee participation interventions were examined: 1) group problem solving of sorting performance, 2) individualized problem solving of loading performance, 3) general participation on job satisfaction, and 4) general participation on overall productivity. The results indicated that the participation program was effective in improving job satisfaction, group performance, and individual performance. The program was not effective in improving overall productivity. The study indicated that the process of participation, in itself, is not the critical factor for successful participative management. The results demonstrated that the intervention was effective only when it followed a precise problem-solving/ change strategy for specific behaviors and problems.
Dabicci, Greg Alan, "The Effects of Quality of Work Life Processes on Job Satisfaction and Productivity" (1981). Masters Theses. 1773.
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