Date of Award


Degree Name

Master of Arts

First Advisor

Dr. L. Michael Moskovis

Second Advisor

Dr. Kimon Boumazos

Third Advisor

Dr. Earl Halvas

Fourth Advisor

Dr. Cameron Lambe

Access Setting

Masters Thesis-Open Access


This study compared the instructional material in two textbooks commonly used for high school filing instruction with the perceptions of records supervisors and office practice teachers.

A questionnaire was designed for each of the two major groups of respondents. Usable survey instruments were completed by supervisors of 67 offices in the Benton Harbor-St. Joseph area and office practice teachers in the 13 high schools in the same geographic area.

While the records supervisors and office practice teachers were in agreement on a number of points relating to the filing process and instructional emphases (using a rank-order mismatch formula), they were in great disagreement as to the importance of teaching the following: subject filing, geographic filing, numeric filing, tabs, requisitions, file labels, charge out, release, date and time stamping, and coding.

Because of the disagreement regarding the importance or unimportance of teaching certain file tasks, office education teachers should by task analysis determine those file tasks performed by office workers in their specific employment area for purposes of updating course content.