Date of Award

6-1994

Degree Name

Master of Science

Department

Industrial and Manufacturing Engineering

First Advisor

Dr. Tarun Gupta

Second Advisor

Dr. Richard Munsterman

Third Advisor

Dr. Larry Mallak

Access Setting

Masters Thesis-Open Access

Abstract

Literature in vogue points out that, in the last decade, American manufacturing companies came a long way in their renewed emphasis on the quality process. Justin- Time (JIT) and Total Quality Management (TQM) are the two magical phrases that are being frequently used in almost all the articles published on quality and productivity. Nevertheless, the literature does not provide any satisfactory explanation as to how JIT and TQM principles are implemented in the manufacturing industries.

This research, through a nationwide empirical survey, analyzed the effects of JIT and TQM strategies implementation. Survey results showed that implementing both JIT and TQM strategies contributed to increased productivity, employee involvement, management commitment, supplier participation, enhancement in quality and reduction in costs. Even firms that implemented any of the JIT and TQM strategies reflected increased productivity and improved quality when compared to firms that implemented none of these strategies.

Included in

Manufacturing Commons

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