Date of Award


Degree Name

Master of Business Administration

First Advisor

Dr. Alan H. Leader

Second Advisor

Dr. Fred V. Hartenstein

Third Advisor

Dr. Gene S. Booker

Access Setting

Masters Thesis-Open Access



It is frequently voiced that most of the problems that occur in organizations are "people problems." There are the result of misunderstandings, differences of interpretation, and inadequate coordination of effort. This study is concerned with this problem area, but it should be made clear that no attempt will be made to investigate "problem people" in organizations. They may legitimately be considered as part of the problem area, however, investigation of them is beyond the realm and scope intended for this study.