Author

Meisenhelder

Date of Award

6-1989

Degree Name

Master of Arts

Department

Communication

First Advisor

Dr. James Gilchrist

Second Advisor

Dr. Steven Rhodes

Third Advisor

Dr. George Robeck

Access Setting

Masters Thesis-Open Access

Abstract

Recently employers have been including references to communication skills in their advertising for employment opportunities. This research examined what people in business and industry mean when they use the phrase "interpersonal skills." A questionnaire was developed and administered to 60 people associated with personnel practices in business and industry. Content analysis of questionnaire responses found the subjects to identify the interpersonally skilled employee to be "effective," to be "sensitive" and to have a "positive attitude."

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