Date of Award
Master of Science in Engineering
Industrial and Entrepreneurial Engineering and Engineering Management
Dr. Steven Butt
Dr. Azim Houshyar
Dr. Laila Cure
Masters Thesis-Open Access
Some retail pharmacies offer home delivery services to establish a competitive advantage in the growing healthcare market. The handling of orders for home delivery includes several internal and external processing and transportation activities. In this work, models were developed for use in a pharmacy delivery system to assist personnel in their daily activities. This work includes standard operating procedures for picking, packing and loading of delivery orders and the assignment and routing of vehicles to deliver customer orders. Results from simulated delivery areas identified interesting tradeoffs when comparing densely populated areas to sparsely populated areas. In addition, recommendations for order handling, transport and stowage are presented in an effort to increase product safety and reduce personnel movements. The resulting spreadsheet tool and data storage system were constructed for operation by pharmacy personnel and integrate with current data management systems. Opportunities for future work were also identified.
Harms, "Single-Depot Vehicle Routing Problem for Home Delivery of Pharmaceutical Products" (2013). Master's Theses. 434.