Date of Award


Degree Name

Master of Business Administration


Business Administration

First Advisor

Dr. Fred Hartenstein

Second Advisor

Dr. Gene S. Booker

Third Advisor

Dr. Arnold Schneider

Fourth Advisor

Dr. George G. Mallinson

Access Setting

Masters Thesis-Open Access



Personnel administration is but one phase of industrial management. It has been defined as:

"Personnel administration means organizing and treating people at work so that their effort. singly and collectively, will bring the best results possible. This requires quite specific information about the employee and his job. It implies knowing what the employee is doing, and how and why it differs from what is wanted of him. It implies having some idea of the employees' capacity in relation to the responsibilities of his present assignment. It implies having a measure of the employers' contribution to the organization, and understanding and discrepancy between that value and the employee's salary. Finally it implies putting this information to work."1

Business organizations are cost conscious and profit oriented. Every activity performed within the firm has an economic purpose and contributes toward the profit goal. To achieve this purpose the firm depends upon its people. In the words of Maynard: "Men differ more than we ordinarily think they do. While the products of an industry may be uniform and standardized, the people who make these products are not. They differ widely among themselves...."2