Date of Award
Master of Arts
Dr. William Redmon
Masters Thesis-Open Access
Goal setting and supervisory feedback were examined to determine their relative effects on the performance of direct care staff. The performance of five staff from a day treatment program for developmentally disabled adults was measured. The specific performance measure of interest was staff implementation rates of daily training programs with clients. The results demonstrated that adding performance feedback to goal setting had minimal impact on staff performance. Yet, goal setting alone as an initial technique was effective in improving the performance of staff. Unfortunately, the long-term effects of goal setting alone may be less desirable than these initial data indicate. The subjects exposed to goal setting alone reported a higher level of dissatisfaction with the condition and indicated that goal setting without performance feedback produced increased stress.
Mack, "The Effects of Goal Setting and Supervisory Feedback on Staff Performance in a Human Service Setting" (1991). Master's Theses. 984.