Date of Award


Degree Name

Master of Arts



First Advisor

Dr. William Redmon

Access Setting

Masters Thesis-Open Access


Goal setting and supervisory feedback were examined to determine their relative effects on the performance of direct care staff. The performance of five staff from a day treatment program for developmentally disabled adults was measured. The specific performance measure of interest was staff implementation rates of daily training programs with clients. The results demonstrated that adding performance feedback to goal setting had minimal impact on staff performance. Yet, goal setting alone as an initial technique was effective in improving the performance of staff. Unfortunately, the long-term effects of goal setting alone may be less desirable than these initial data indicate. The subjects exposed to goal setting alone reported a higher level of dissatisfaction with the condition and indicated that goal setting without performance feedback produced increased stress.