Date of Award
8-1983
Degree Name
Master of Arts
Department
Psychology
First Advisor
Dr. Dale Brethower
Second Advisor
Dr. Norman Peterson
Third Advisor
Dr. Barbara Fulton
Access Setting
Masters Thesis-Open Access
Abstract
Data based measures are rarely collected in. organizations to evaluate the performance of individuals and of any, except for the most major, projects implemented. The present study attempted to determine what was needed to initiate behaviors in implementing new activities and how long it was worthwhile to maintain those behaviors. A minimal antecedent control procedure was utilized to establish product promotion behaviors with six tellers in two banking branches. Data were collected both on teller behavior and the outcomes of teller behavior. The results of the study showed that antecedent controls were enough to initiate behavior but that over time, the project’s usefulness declined and the behavior was less worthwhile to emit. Types of information sources available to evaluate systems were discussed along with suggestions for future research.
Recommended Citation
Brandt, Cheryl Anne, "The Effects of a Minimal Intervention on the Acquisition of Behavior and an Evaluation of the Utility of its Maintenance" (1983). Masters Theses. 1557.
https://scholarworks.wmich.edu/masters_theses/1557