Date of Award
12-1982
Degree Name
Master of Arts
Department
Psychology
First Advisor
Dr. Norman M. Peterson
Second Advisor
Dr. Dale Brethower
Third Advisor
Dr. Jack Michael
Access Setting
Masters Thesis-Open Access
Abstract
Because of the high costs of quality, many disciplines have developed techniques to assist in its control. This paper examines quality control from a behavioral perspective by analyzing how behaviors affecting may be acquired and maintained and examining some common quality interventions. It is concluded that the application of the principles of behavior analysis can assist in providing an effective quality control technology which can benefit individual employees and the organization as a whole.
Recommended Citation
Thorne, Cathy L., "Quality Control: A Behavioral Perspective" (1982). Masters Theses. 1753.
https://scholarworks.wmich.edu/masters_theses/1753