Abstract
Patients that suffer from invisible chronic illness (ICI) such as autoimmune conditions, neurological conditions, and gastrointestinal problems often struggle to obtain a proper medical diagnosis due to a lack of objective indicators to help health-care providers diagnose patients with ICIs. Thus, researchers conducted interviews with 21 participants with Postural Orthostatic Tachycardia Syndrome (POTS) to determine what messages they received from health-care providers as they pursued a diagnosis, how they interpreted those messages, and what role mHealth technology may play in improving patient/provider communication and effective diagnosis/treatment of ICIs. Several themes regarding potential instructional communication intervention content emerged from the interview data, including physician communication to patients, patient interpretation of physician communication, and information-seeking via mHealth technology. Directions for future research and implications for patient and provider instruction and training, including utilizing the IDEA model, are discussed.
DOI
10.31446/JCP.2021.1.02
Author ORCID Identifier
Jami L. Warren: 0000-0001-6209-2420
Recommended Citation
Warren, J. L., Clancy, K., Brady, C.F., Rump, K., & New-Oglesby, T. (2021). Toward improving physician/patient communication regarding invisible chronic illness (ICI): The potential of mHealth technology in instructional communication. Journal of Communication Pedagogy, 4, 3-20. https://doi.org/10.31446/JCP.2021.1.02
Included in
Health and Physical Education Commons, Health Communication Commons, Health Information Technology Commons, Other Communication Commons, Other Education Commons
