Communication practitioners, especially those who facilitate training and development workshops, should focus on generational differences as a subset of their communication training efforts. This article positions the multigenerational workplace and generational differences as a relevant topic for communication trainers and provides cursory information related to different generations. Ultimately, 10 best practices to address generational differences in business contexts are discussed.


DOI: 10.31446/JCP.2021.1.08

Author ORCID Identifier

Michael G. Strawser: 0000-0001-5030-9266