Communication practitioners, especially those who facilitate training and development workshops, should focus on generational differences as a subset of their communication training efforts. This article positions the multigenerational workplace and generational differences as a relevant topic for communication trainers and provides cursory information related to different generations. Ultimately, 10 best practices to address generational differences in business contexts are discussed.
Author ORCID Identifier
Michael G. Strawser: 0000-0001-5030-9266
Strawser, M. G. (2021). Training and development: Communication and the multigenerational workplace. Journal of Communication Pedagogy, 4, 96-102. https://doi.org/10.31446/JCP.2021.1.08
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